Terms & Conditions:
- Please place your order at least three days in advance for standard flowers and 10 days in advance for custom-made flowers.
- Order details and pick up time will be confirmed by phone or email on the day or the next day after the order has been made.
- Change of order, cancellation or refund is not allowed after confirmation.
- For a smooth transaction, please make sure the information filled is correct.
- In case of any disputes, the decision of the Royal Plaza Hotel will be final.
- Areas for free delivery are not outlying islands. Extra fee will be charged for delivery to Tung Chung and Airport area.