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Terms & Conditions:

  • 1.Please place your order at least three days in advance for standard flowers and 10 days in advance for custom-made flowers.
  • 2.Order details and pick up time will be confirmed by phone or email on the day or the next day after the order has been made.
  • 3.Change of order, cancellation or refund is not allowed after confirmation.
  • 4.For a smooth transaction, please make sure the information filled is correct.
  • 5.In case of any disputes, the decision of the Royal Plaza Hotel will be final.
  • 6.Areas for free delivery are not outlying islands. Extra fee will be charged for delivery to Tung Chung and Airport area.